Zest Training Solutions Ltd
What do we do?...
We listen. We will consult with you throughout the journey to ensure that the solution is just what you need.
We won't just deliver a solution and be on our way. Not only will we deliver learning that will stick, we will support your business to embed the learning and provide resources for ongoing success.
Leadership Training
People Managers can get a lot of stick when it comes to our people and when things go wrong. Reports and studies suggest that one of the most common reasons for staff engagement, absence, attrition and under performance is down to the quality of the relationship between the manager and the employee. But as a manager, you only know what you know and what you have experienced with your own managers, unless someone has told/shown you any different.
Customer Journey
Customers don't care how much you know, it's how much you care that counts. This goes for when you are speaking to a potential customer or an existing customer. 70% of customers leave and go to a competitor because of poor customer service and that starts from the very beginning of the journey.
Bespoke Training Courses & Training Consultancy
We will consult with you and your business, we will listen to you and your people and help identify root causes and come up with the best solution. It's not always a training need, it could be a process that isn't quite working, a key step that is missing or it could simply be that some guidance is required to get you back on track.